Shipments Order

Inbound or Outbound shipments may be scheduled in and out of Equinix Data Centers. The user must have Shipments ordering permissions for the specific Data Center locations. Additional fees may be applied for deliveries during non-business hours (after hours or weekend deliveries) which will require prior approval and will be billed to your account as an Equinix SmartHands fee. SmartHands fees will also apply for Equinix to deliver the package(s) to your cage or suite. Inbound shipments must be picked up within 5 days of delivery. After 5 days, if all attempts to contact the customer results in no response, further action will be taken. Please refer to Global IBX Policies for additional details. For international Outbound shipments, all customs paperwork must be provided. Equinix will not act as the importer of goods and is not responsible for working with local customs.

For a summary of Shipping and Receiving procedures and information, see 'Inbound/ Outbound Shipping' in Equinix Smart Hands™ Welcome Guide.

For more information on Equinix Data Center policies, see Global IBX Policies

See Integrate with Equinix Messaging Gateway for links on how to use the EMG Templates for ordering.

Equinix Messaging Gateway currently supports 2 Inbound and Outbound shipment types. The below Operation Code and Service attributes are passed in the request payload to indicate the shipment type.

Shipments Type Operation Service Details Attribute Mandatory/Optional Type Example
Category Sub-Category
Inbound - Carrier 0000 0000 NoOfBoxes Optional Integer 1 (min) - 10000000000000000000(max);
Default = 1
DeliverToCage Optional Boolean Expected Values: true, false; Default = false
Inbound - Customer Carry 0000 0001 NoOfBoxes Optional Integer 1 (min) - 10000000000000000000(max); Default = 1
DeliverToCage Optional Boolean Expected Values: true, false;
Default = false
Outbound- Carrier 0001 0000 NoOfBoxes Optional Integer 1 (min) - 10000000000000000000(max); Default = 1
DeliverToCage Optional Boolean Expected Values: true, false;
Default = false
DeclaredValue Mandatory if no shipping label exist. String min Length: 1, max length: 20
Ex: $3000USD
ShipmentDescription Optional String min Length: 1, max length: 100
Ex: "Router"
ShipToName Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "Contoso Ltd"
ShipToAddress Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "Demo address"
ShipToCity Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "Cupertino"
ShipToState Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "CA"
ShipToCountry Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "USA"
ShipToZipCode Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "93451"
ShipToPhoneNumber Mandatory if no shipping label exist. String min Length: 1, max length: 20
Ex: "+1 408 555 1234"
ShipToCarrierAccountNumber Mandatory if no shipping label exist. String min Length: 1, max length: 100
Ex: "636367838"
InsureShipment Optional Boolean Expected Values: true, false;
Default = false
PickUpFromCageSuite Optional Boolean Expected Values: true, false; Default = false False (Default)
Outbound - CUSTOMER CARRY 0001 0001 NA NA NA NA

The following screenshots show sample message requests to create, update, and cancel shipments in EMG.

Create Shipments

Sample Request:

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{
"Task": {
    "Id": "bf9f2707-d612-4d63-9958-4c8b1fcf3cc0",
    "Source": "3e095d30-40ff-11e9-8959-5be078353003",
    "Verb": "Create",
    "Resource": "Shipping",
    "ContentType": "application/json",
    "Version": "1.0",
    "Body": {
    "RequestorId": "123456789",
    "RequestorIdUnique": false,
    "Operation": "0001/0000",
    "Description": "Create Shipment Order",
    "Attachments": [
        {
        "Name": "samplepicture.jpeg",
        "Url": "https://eqixazurestorage.blob.core.windows.net/file-download-blob/samplepicture.jpeg"          
        }
    ],      
    "Location": "LD8:00:000000",
    "CustomerContact": "demo@equinix.com",
    "ShipmentDateTime": "2019-12-20T18:25:43.511Z",
    "ShipmentLabelInsideBox": true,
    "CarrierName": "Demo Carrier",
    "ShipmentIdentifier": "MI1D5ABCD"
    }
},
"Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the create request schema is as follows:

Name Mandatory Type Applicable Value(s) Description
Task Yes Object The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID Yes String (Guid) The unique identifier of the message. Customers must ensure to send a unique value for each message.
Source Yes String (Guid) A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb Yes String Create Indicates the action to be performed.
Resource Yes String Shipping Indicates the order type.
ContentType No String application/json
Version Yes String 1.0 The version of the request and response schema.
Body Yes Object An object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorId Conditional String The customer's reference number for this Shipments order. This attribute is only mandatory if RequestorIdUnique is true.
RequestorIdUnique Yes Boolean true
false
Indicates whether the RequestorId is unique. The default value for this attribute is false.
The RequestorId should not be referenced in any other ticket and if referenced this operation will fail with a "400 - Bad Request".
This field cannot be NULL.
Operation Yes String Indicates the Shipment type.
For example, 0004/0000, where 0004 is the category and 0000 is the operation subcategory.
Location Yes String The location of the cage and cabinet where the Shipment order is requested.
CustomerContact Yes String The username or email address of the user registered with Equinix Customer Portal. CustomerContact is mandatory if "Verb" is create.
ShipmentDateTime Yes String

Indicates the shipment time in ISO UTC DateTime Format.

For Inbound shipments, it is the local date and time of the Equinix site that would be receiving the shipment.

For Outbound shipment, it is the local date and time of the Equinix site that would be shipping out the shipment.
ShipmentLabelInsideBox No Boolean

Indicates if there is a shipping label is provided inside the box for this shipment.

Required only if operation code is 0001-0000
ShipmentLabel No Object

An object containing the shipping label attachment details.

This attribute is only mandatory if operation code is 0001/0000 and ShipmentLabelInsideBox is FALSE and Service Details are NULL.

Shipment label is limited to 1 label only
ShipmentIdentifier No String

Provide Shipment Tracking Number as ShipmentIdentifier. Equinix Limits to 1 Tracking Number.

This attribute is only mandatory if the operation code is 0000/0000 and 0001/0000.

For Operation Code 0000-0000:
- ShipmentIdentifier is ALWAYS Mandatory

For Operation Code 0001-0000:
- If ShipmentIdentifier is COMING IN REQUEST WITH A VALUE, then Equinix EMG service will persist the same in its IT systems.

- If ShipmentIdentifier is COMING IN REQUEST BUT AS NULL or EMPTY, & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "Shipment Label Inside Box"

- If ShipmentIdentifier is NOT COMING IN REQUEST & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "ShipmentLabelInsideBox"

- If ShipmentLabelInsideBox is FALSE, then ShipmentIdentifier is MANDATORY else EMG will throw 400 Bad Request

- If the shipment label is not found in the box, 2-way comm gets initiated from Equinix IBX Tech
ServiceDetails No String This attribute is only mandatory if operation code is 0001/0000 and ShipmentLabelInsideBox is FALSE and ShipmentLabel is not provided.
Refer to Operation and Service Details above.
CarrierName No String The name of the carrier service. This attribute is only mandatory if the operation code is 0000/0000 and 0001/0000.
Description No String

A detailed description of the scope of work.
This field can only be up to 3800 characters long.

Description > 3800 characters will be added as an attachment to the order being submitted.
Attachments No Array [{ String, String }]

Includes all attachments for supporting this request.

Expected Value: [{"Name":<Attachment_Name>, "Url":<Attachment_URL>}] OR [{"Name":<Attachment_Name>, "Id":<Attachment_Id>}]

URL - URL to download the attachment
Id - Attachment Id returned by Equinix Attachment API (https://api.equinix.com/v1/attachments/file)

5 files with 5MB size each

Supported filetypes: .bmp,.jpeg,.jpg,.gif,.png,.tif,.txt,.doc,.docx,.xls,.tiff,.xlsx,.ppt,.pptx,.pdf,.vsd,.pps,.ppsx
AdditionalContacts No Array [{ Object}] Can be used to overide details of TECHNICAL CONTACT sent as part of "CustomerContact" attribute. You can send details of non-registered contacts with Equinix Customer Portal
ContactType Yes String (Enum) Type of Contact. Expected value : TECHNIICAL
Name Yes String Full Name of the Contact, Eg. 'First_Name' + 'Last_Name'
Supported Regex: ^[\s.]([^\s.][\s.]){0,100}$
Email Yes String Valid email address of the contact. Should be <=100 characters
Supported Regex: ^(([^<>()\[\]\.,;:\s@"]+(\.[^<>()\[\]\.,;:\s@"]+)*)|(".+"))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$
WorkPhoneCountryCode Yes String Country Code of Primary Phone of the contact. Should be within [1…6] characters
Supported Regex: ^\+[0-9]{1,6}$
WorkPhone Yes String Primary Phone of the contact. Should be within [1…40] characters
Supported Regex: ^[0-9\.\-() ]{2,40}(?:(x|ext)[0-9\.\-() ]{1,10})?$
WorkPhonePrefToCall No String Expected values are NEVER, ANYTIME, MY_BUSINESS_HOURS,IBX_BUSINESS_HOURS. Defauted to 'ANYTIME'
WorkPhoneTimeZone No String Expected values are "Atlantic/Canary" "Europe/Dublin" "Europe/London" "Europe/Lisbon" "Africa/Algiers" "Europe/Berlin" "Europe/Amsterdam" "Europe/Copenhagen" "Europe/Madrid" "Europe/Paris" "Europe/Stockholm" "Europe/Zurich" "Europe/Warsaw" "Africa/Cairo" "Africa/Johannesburg" "Europe/Sofia" "Africa/Nairobi" "Asia/Jerusalem" "Europe/Istanbul" "Europe/Moscow" "Asia/Riyadh" "Asia/Dubai" "Asia/Kabul" "Asia/Tehran" "Asia/Karachi" "Indian/Maldives" "Asia/Kolkata" "Asia/Kathmandu" "Asia/Omsk" "Asia/Rangoon" "Asia/Jakarta" "Asia/Ho_Chi_Minh" "Asia/Brunei" "Asia/Hong_Kong" "Asia/Kuala_Lumpur" "Asia/Manila" "Asia/Shanghai" "Asia/Singapore" "Asia/Taipei" "Australia/Perth" "Asia/Seoul" "Asia/Tokyo" "Australia/Darwin" "Australia/Brisbane" "Pacific/Guam" "Australia/Adelaide" "Australia/Sydney" "Pacific/Auckland" "Pacific/Chatham" "Indian/Christmas" "America/Scoresbysund" "Atlantic/South_Georgia" "America/Sao_Paulo" "America/Detroit" "America/New_York" "America/Puerto_Rico" "America/Toronto" "America/Bogota" "America/Chicago" "America/Winnipeg" "America/Denver" "America/Edmonton" "America/Mexico_City" "America/Los_Angeles" "America/Vancouver" "America/Phoenix" "America/Anchorage" "Pacific/Gambier" "Pacific/Marquesas" "Pacific/Honolulu" "Pacific/Fiji" "Asia/Muscat" "America/Argentina/Buenos_Aires" "America/Caracas" "Etc/GMT+12" "UTC" "GMT" "America/Santiago" "America/St_Johns" "Asia/Almaty" "Asia/Bankgkok" "Asia/Calcutta" "Asia/Magadan" "Asia/Yekaterinburg" "Australia/Eucla" "Australia/Lord_Howe" "Europe/Bratislava" "Europe/Brussels" "Europe/Prague" "Europe/Rome" "Pacific/Kiritimati" "Pacific/Midway" "Pacific/Tongatapu"
MobilePhoneCountryCode No String Country Code of Mobile Phone of the contact. Should be within [1…6] characters
Supported Regex: ^\+[0-9]{1,6}$
MobilePhone No String Mobile Phone of the contact. Should be within [1…40] characters
Supported Regex: ^[0-9\.\-() ]{2,40}(?:(x|ext)[0-9\.\-() ]{1,10})?$
MobilePhonePrefToCall No String Expected values are NEVER, ANYTIME, MY_BUSINESS_HOURS,IBX_BUSINESS_HOURS. Defauted to 'ANYTIME'
MobilePhoneTimeZone No String Please refer to 'WorkPhoneTimeZone' for expected values
Signature Yes String Base64 encoded signature.
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{
    "Task": "{\"Id\":\"69352cff-4f00-4c42-9dce-a1b5e5ecc40b\",\"Source\":\"3e095d30-40ff-11e9-8959-5be078353003\",\"Verb\":\"Ack\",\"Resource\":\"Shipping\",\"ContentType\":\"application/json\",\"CreateTimeUTC\":\"2019-12-13T15:45:04.553Z\",\"Version\":\"1.0\",\"OriginationId\":\"bf9f2707-d612-4d63-9958-4c8b1fcf3cc0\",\"OriginationVerb\":\"Create\",\"Body\":{\"RequestorId\":\"123456789\",\"ServicerId\":\"1-199912345789\",\"StatusCode\":201,\"Description\":\"Equinix Shipments: 1-199912345789 Was created in reference to : 123456789\",\"Object\":null}}",
    "Signature": "Jm2BpG/5ll6s3v0w3WWMULkRXsIEPog1e5AuYWT/kF3qW+hhNAFDZGCJ5lNmUT4Y3jUFid/3yb3diXK+Tr0hm7zwGLMDyi/mRwlc7LxYKRtbhHgHxWviQgTsLrreKlLuOJHbl81bCLxK2UEPrfRXuAOUbMyOT2mzBhidiCFg=="
}

The description of the create response schema is as follows:

Name Type Description
Task Object The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID String (Guid) The unique identifier of the message. Customers must ensure to send a unique value for each message.
Source String (Guid) A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb String Indicates the action to be performed. The verb for response messages is "Ack".
Resource String Indicates the order type.
ContentType String
CreateTimeUTC String Indicates the date and time at which the Shipment order was created at Equinix's end.
Version String The version of the request and response schema.
Body Object An object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorId String The customer's reference number for this Shipments order.
ServicerId String Indicates the Shipments order ID generated by Equinix after the order was submitted.
StatusCode String The HTTP status code of the request.
Description String Additional details of the order created
Ex: "Equinix Shipments: 1-199912345789 Was created in reference to : 123456789"
Signature String Base64 encoded signature.

Update Shipments

Sample Request:

Copy
{
  "Task": {
    "Id": "2352c576-fab3-4856-a431-0a4b55a2babe",
    "Source": "3e095d30-40ff-11e9-8959-5be078353003",
    "Verb": "Update",
    "Resource": "Shipping",
    "ContentType": "application/json",
    "Version": "1.0",
    "Body": {
      "ServicerId": "1-199912345789",
      "Attachments": [
        {
          "Name": "samplepicture.jpeg",
          "Url": "https://eqixazurestorage.blob.core.windows.net/file-download-blob/samplepicture.jpeg" 
        }
      ],
      "Description": "Update Shipment Order"
    }
  },
  "Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the update request schema is as follows:

Name Mandatory Type Applicable Value(s) Description
Task Yes Object The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID Yes String (Guid) The unique identifier of the message. Customers must ensure to send a unique value for each message.
Source Yes String (Guid) A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb Yes String Update Indicates the action to be performed.
Resource Yes String Shipping Indicates the order type.
ContentType No String application/json
Version Yes String 1.0 The version of the request and response schema.
Body Yes Object An object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorId Conditional String The customer's reference number for this Shipments order. This attribute is only mandatory if ServicerId is not provided.
ServicerId Conditional String Indicates the Shipment order ID generated by Equinix after the order was submitted. This attribute is only mandatory if RequestorId is not provided.
ShipmentDateTime No String

Indicates the shipment time in ISO UTC DateTime Format.

For Inbound shipments, it is the local date and time of the Equinix site that would be receiving the shipment.

For Outbound shipment, it is the local date and time of the Equinix site that would be shipping.
ShipmentLabelInsideBox No Boolean

Indicates if there is a shipping label is provided inside the box for this shipment.

This attribute is supported only for operation code 0001-0000

A NULL value cannot be sent for this attribute.
ShipmentLabel No Object

An object containing the shipping label attachment details.

This attribute is supported only for operation code is 0001/0000 and ShipmentLabelInsideBox is FALSE and Service Details are NULL.

Shipment label is limited to 1 label only.
ShipmentIdentifier No String

Provide Shipment Tracking Number as ShipmentIdentifier. Equinix Limits to 1 Tracking Number.

This attribute is supported only for operation code 0000-0000 & 0001-0000

For Operation Code 0000-0000:
- ShipmentIdentifier is ALWAYS Mandatory

For Operation Code 0001-0000:
- If ShipmentIdentifier is COMING IN REQUEST WITH A VALUE, then Equinix EMG service will persist the same in its IT systems.

- If ShipmentIdentifier is COMING IN REQUEST BUT AS NULL or EMPTY, & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "Shipment Label Inside Box"

- If ShipmentIdentifier is NOT COMING IN REQUEST & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "ShipmentLabelInsideBox"

- If ShipmentLabelInsideBox is FALSE, then ShipmentIdentifier is MANDATORY else EMG will throw 400 Bad Request

- If the shipment label is not found in the box, 2-way comm gets initiated from Equinix IBX Tech
ServiceDetails No String This attribute is supported only for operation code 0001/0000 and ShipmentLabelInsideBox is FALSE and ShipmentLabel is not provided.
Refer to Operation and Service Details above.
CarrierName No String

The name of the carrier service.

This attribute is supported only for the operation code 0000/0000 and 0001/0000.
Description Yes String A detailed description of the scope of work.
This field can only be up to 3800 characters long.
Attachments No Array [{ String, String }]

Includes all attachments for supporting this request.

Expected Value: [{"Name":<Attachment_Name>, "Url":<Attachment_URL>}]

5 files with 5MB size each

Supported filetypes: .bmp,.jpeg,.jpg,.gif,.png,.tif,.txt,.doc,.docx,.xls,.tiff,.xlsx,.ppt,.pptx,.pdf,.vsd,.pps,.ppsx
Signature Yes String Base64 encoded signature.

Sample Response:

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{
    "Task": "{\"Id\":\"69352cff-4f00-4c42-9dce-a1b5e5ecc40b\",\"Source\":\"3e095d30-40ff-11e9-8959-5be078353003\",\"Verb\":\"Ack\",\"Resource\":\"Shipping\",\"ContentType\":\"application/json\",\"CreateTimeUTC\":\"2019-12-13T15:45:04.553Z\",\"Version\":\"1.0\",\"OriginationId\":\"bf9f2707-d612-4d63-9958-4c8b1fcf3cc0\",\"OriginationVerb\":\"Update\",\"Body\":{\"RequestorId\":\"123456789\",\"ServicerId\":\"1-199912345789\",\"StatusCode\":201,\"Description\":\"Equinix Shipments: 1-199912345789 was updated\",\"Object\":null}}",
    "Signature": "Jm2BpG/5ll6s3v0w3WWMULkRXsIEPog1e5AuYWT/kF3qW+hhNAFDZGCJ5lNmUT4Y3jUFid/3yb3diXK+Tr0hm7zwGLMDyi/mRwlc7LxYKRtbhHgHxWviQgTsLrreKlLuOJHbl81bCLxK2UEPrfRXuAOUbMyOT2mzBhidiCFg=="
}

The description of the update response schema is as follows:

Name Type Description
Task Object The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID String (Guid) The unique identifier of the message. Customers must ensure to send a unique value for each message.
Source String (Guid) A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb String Indicates the action to be performed. The verb for response messages is "Ack".
Resource String Indicates the order type.
ContentType String
CreateTimeUTC Indicates the date and time at which the Shipment order was updated at Equinix's end.
Version String The version of the request and response schema.
OriginationId String (Guid) The ID of the origination message, the value will be Null for an initial message.
OriginationVerb String The action to be performed by Equinix, the value will be Null for an initial message.
Body Object An object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorId String The customer's reference number for this Shipment order.
ServicerId String Indicates the Shipment order ID generated by Equinix after the order was submitted.
StatusCode String The HTTP status code of the request.
Description String

Additional details of the order updated.

Ex: "Equinix Shipments: 1-199912345789 was updated"
Signature String Base64 encoded signature.

Cancel Shipments

Sample Request:

Copy
{
"Task": {
"Id": "63d7a57b-848a-4335-ab47-6c1aaee71b04",
"Source": "3e095d30-40ff-11e9-8959-5be078353003",
"Verb": "Update",
"Resource": "Shipping",
"ContentType": "application/json",
"Version": "1.0",
"Body": {
    "State": "Cancelled",
    "ServicerId": "1-199912345789",
    "Description": "Cancel Shipment Order"
}
},
"Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the cancel request schema is as follows:

Name Mandatory Type Applicable Values Description
Task Yes Object The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID Yes String (Guid) The unique identifier of the message. Customers must ensure to send a unique value for each message.
Source Yes String (Guid) A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb Yes String Update Indicates the action to be performed.
Resource Yes String Shipping Indicates the order type. EMG currently supports 4 order types.
ContentType No String application/json
Version Yes String 1.0 The version of the request and response schema.
Body Yes Object An object containing the details of the order. The attributes within the object will vary based on the resource and verb.
State Conditional String Cancelled This attribute is only valid when the verb is 'Update' and must only be used when cancelling an order.
RequestorId Conditional String The customer's reference number for this Shipments order. This attribute is only mandatory if ServicerId is not provided.
ServicerId Conditional String Indicates the Shipment order ID generated by Equinix after the order was submitted. This attribute is only mandatory if RequestorId is not provided.
Description Yes String A detailed description of the scope of work.
This field can only be up to 3800 characters long.
Signature Yes String Base64 encoded signature.

Sample Response:

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{
    "Task": "{\"Id\":\"2f3b9c69-1446-46fa-b5c7-040421029c88\",\"Source\":\"3e095d30-40ff-11e9-8959-5be078353003\",\"Verb\":\"Ack\",\"Resource\":\"Shipping\",\"ContentType\":\"application/json\",\"CreateTimeUTC\":\"2019-12-13T15:53:33.084Z\",\"Version\":\"1.0\",\"OriginationId\":\"63d7a57b-848a-4335-ab47-6c1aaee71b04\",\"OriginationVerb\":\"Update\",\"Body\":{\"ServicerId\":\"1-199912345789\",\"RequestorId\":\"123456789\",\"StatusCode\":200,\"Description\":\"Equinix Shipments: 1-199912345789 Was Cancelled\",\"Object\":[{\"Name\":\"cancelticket.jpeg\",\"Id\":\"f1797cd8-4508-434d-9998-3cf4545c7ca0\"}]}}",
    "Signature": "Jm2BpG/5ll6s3v0w3WWMULkRXsIEPog1e5AuYWT/kF3qW+hhNAFDZGCJ5lNmUT4Y3jUFid/3yb3diXK+Tr0hm7zwGLMDyi/mRwlc7LxYKRtbhHgHxWviQgTsLrreKlLuOJHbl81bCLxK2UEPrfRXuAOUbMyOT2mzBhidiCFg=="
}

The description of the cancel response schema is as follows:

Name Type Description
Task Object The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID String (Guid) The unique identifier of the message. Customers must ensure to send a unique value for each message.
Source String (Guid) A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb String Indicates the action to be performed. The verb for response messages is "Ack".
Resource String Indicates the order type. EMG currently supports 4 order types.
ContentType String
CreateTimeUTC Indicates the date and time at which the Shipments order was cancelled at Equinix's end.
Version String The version of the request and response schema.
Body Object An object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorId String The customer's reference number for this Shipment order.
ServicerId String Indicates the Shipments order ID generated by Equinix after the order was submitted.
StatusCode String The HTTP status code of the request.
Description String

Additional details of the order cancelled.

Ex: "Equinix SmartHands: 1-199912345789 Was Cancelled"
Signature String Base64 encoded signature.

Sample Outgoing Notification

For more information, refer to Order Notifications - Shipments.